Privacy Policy

1. Information We Collect

We collect personal information that you provide directly to us, as well as information that is automatically collected through interaction with our website.

Information provided by you:
- Full name
- Shipping and billing address
- Email and phone number
- Payment details (securely processed by third parties)
- Information related to purchase preferences, comments and queries.
Information collected automatically:
- IP address
- Browser and device used
- Pages visited and time spent on the site
- Cookies and similar tracking technologies (see our Cookie Policy for more details)

2. Use of Information

We use the personal information we collect to enhance your experience with our brand and to provide you with personalized service. Specific uses include:

Order processing: To manage, process and deliver your purchases efficiently.
Communication: To respond to your inquiries, send order confirmations and important notifications about your transactions.
Marketing: With your consent, we will use your information to send you newsletters, exclusive promotions, and brand news. You may opt out of receiving these mailings at any time.
Improving our services: We use navigational data to optimize the functionality of our website, personalize the user experience, and improve our products and services.

3. Sharing Information with Third Parties

We respect your privacy and do not sell or rent your personal information to third parties. However, in certain cases we may share your information with trusted vendors to help us operate our business effectively. These include:

Payment service providers: To process transactions securely.
Logistics companies: To deliver your order efficiently.
Marketing and analytics services: To improve the personalization of our communications and optimize our website.
Legal compliance: We may share your information if required to do so by law, or if we believe in good faith that such action is necessary to protect the rights of our company or our customers.

4. Data Protection

We are committed to protecting your personal information with the highest standards of security. We use a combination of technical and organizational measures to safeguard your information against unauthorized access, alteration, disclosure or destruction.

Encryption: All sensitive information, such as payment data, is transmitted using Secure Socket Layer (SSL) encryption technology.
Restricted Access: Only authorized personnel have access to the personal information you provide to us.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

6. User Rights

You have the right to access, correct, update or request deletion of your personal information at any time. To exercise these rights, you may contact our team at info@tomgutie.com.

In addition, if you reside in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), such as the right to data portability and to object to the processing of your personal data.

7. Cookies and Similar Technologies

We use cookies and tracking technologies to enhance the user experience on our site. These tools allow us to analyze traffic on our site, personalize content and provide you with an optimized experience.

8. Links to Third Parties

Our website may contain links to third party sites. This Privacy Policy does not apply to sites operated by third parties, so we encourage you to review the privacy policies of any other sites you visit through our site.

9. Changes in the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, indicating the date of the last revision. We encourage you to check this page periodically to be aware of any changes.

10. Contact

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please do not hesitate to contact us at info@tomgutie.com. Our personalized customer service team will be happy to assist you.

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